FULL PRICE merchandise is only eligible for a full refund if a return is initiated via our Returns Portal within 30 days of order fulfillment. Returns initiated after 30 days will not be refunded and may qualify for exchange or store credit only.
FINAL SALE merchandise is not eligible for return, exchange, or store credit.
All returned merchandise must be unworn, unwashed, undamaged and placed back into original packaging with all original tags and labels attached. Please be aware it is at the discretion of the company to deem an item damaged.
Returns must be dropped off at USPS within 7 days from initiating return.
Merchandise must not be worn, washed or altered and must have all original tags attached.
Outbound shipping fees on orders from the original order are not refundable.
Refunds will be issued to the original form of payment or store credit depending on order status at return initiation and may take up to 14 business days from return delivery to be issued.
Store credit is valid for five years from issue date.
Warp + Weft is NOT liable for lost, stolen or damaged items should the customer deselect Route shipping protection at checkout.
If you experienced an issue with your order, please file a claim with Route’s team here.
We only accept returns on items purchased directly from warpweftworld.com. We do not accept items purchased from other retailers. Non-Warp + Weft items received at our warehouse will be discarded.
Any domestic returns received at our corporate office or warehouse that have NOT been processed via our Returns Portal will not be acknowledged or refunded. Warp + Weft reserves the right to deny any returns that do not comply with our returns policy.
We recognize that returns are important to our customers. To ensure a positive shopping experience for all our customers, if we identify an unreasonable return pattern, we may restrict or refuse future transactions from such customers.
International + Non-Contiguous United States
We offer international shipping to Australia, Canada, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom and New Zealand.
All international orders will be shipped with FedEx. Shipping rates are base on destination.
Your order will be shipping on a DDP (Delivery Duty Paid) basis. The customer will be liable for any local sales taxes or import duties that may be assessed and added to the purchase price.
Warp + Weft is required by law to disclose the full value of the package contents and cannot alter this value.
In case of shipment refusal once order is processed and shipped, the customer will not be eligible for any refund.
Coupon and promotional codes are now accepted for international orders. Gift cards cannot be used on international orders at this time.
All deliveries to Puerto Rico, Guam, and to APO/FPO Boxes are shipped via our Standard Ground Shipping method only. For Hawaii, Alaska, Guam, and all APO/FPO boxes, please allow additional time for delivery to these definitions.
To initiate a return on an international order please reach out to our customer service team at firstname.lastname@example.org
All international returns are at the expense of the customer. Please be sure your package is insured, traceable and prepaid. International orders are unable to be exchanged at this time. Reach out to email@example.com for any questions
Place the item(s) you are returning and the packing slip in the shipping mailer. If available, please re-use original packaging. Ship package to the following address and retain your tracking number for reference:
Warp + Weft Denim
ATTN: International Returns Dept.
121 Varick St. Floor 4 New York, New York 10013
International includes the U.S. territories of Puerto Rico, Guam, US Virgin Islands, American Samoa and the Northern Mariana Islands.