PRIVACY POLICY
Warp Weft World, Inc (Warp + Weft,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy (“Policy”) relates to websites and other social media platforms (together, the “Sites”) owned or operated by Warp + Weft. This Policy describes the personal information that Warp + Weft collects from you through your use of our Sites, how we use and to whom we disclose that information and your privacy choices that apply to your use of our Sites.
This Policy does not apply to information that is not considered “Personal Information” or “Personal Data” under applicable privacy laws, including anonymous, deidentified, or publicly available information.
Information We Collect
We collect personal information when you visit and interact with our Sites, when you contact us, and from business partners and other third parties. The table below describes the categories of personal information we collect, the sources we collect the information from, our purposes for collecting the information, and the types of recipients that may receive the information from us.
Contact information and identifiers, such as your name, email address, phone number, username, physical address, device identifier, IP address, date of birth/age, social media handle, and other similar identifiers.
Purchase information, such as products purchased, purchasing history, products or services you like, reviews you submit, or where you shop.
Financial Information, such as your payment information and financial account information, such as credit or debit card, check, commercial credit account, and mobile payment.
Preference information, such as your marketing preferences and merchandise interests
Geolocation information, such as the location of your device that you use to visit our Sites
Audio Recordings and chat information
Directly from you or the devices you use to access our Sites and interact with us over the phone, via email, and through our Chat Services.
Security and fraud prevention services that help us confirm that transactions are valid and otherwise help us protect our assets and you.
Marketing companies that help us learn about our customers and the devices they use to access digital content.
Companies that supplement our customer records with additional information.
Shipping providers that update address information.
Social media platforms.
Advertising companies and content publishers that present you with our ads.
Payment and transaction processors.
Communications and mailing vendors.
Other customers that may provide us with your information to ship products to you, or list you as a recipient of products or services.
To process purchases, confirm orders, ship merchandise, manage our customer database, provide customer support (human and automated), distribute emails, process payments, prevent fraud, improve our products and services, learn about customer trends and interests, personalize digital content, and deliver marketing communications and advertising.
Service providers that process information on our behalf, such as shipping vendors, providers of digital analytics services, and fraud prevention.
Our Affiliates
Joint marketing partners.
Financial services companies for processing payments
Advisors and consultants.
Advertising partners.
Purchase information, such as products purchased, purchasing history, products or services you like, reviews you submit, or where you shop.
Directly from you or the devices you use to access our Sites and interact with us over the phone, via email, and through our Chat Services.
Security and fraud prevention services that help us confirm that transactions are valid and otherwise help us protect our assets and you.
Marketing companies that help us learn about our customers and the devices they use to access digital content.
Companies that supplement our customer records with additional information.
Shipping providers that update address information.
Social media platforms.
Advertising companies and content publishers that present you with our ads.
Payment and transaction processors.
Communications and mailing vendors.
Other customers that may provide us with your information to ship products to you, or list you as a recipient of products or services.
To process purchases, confirm orders, ship merchandise, manage our customer database, provide customer support (human and automated), distribute emails, process payments, prevent fraud, improve our products and services, learn about customer trends and interests, personalize digital content, and deliver marketing communications and advertising
Service providers that process information on our behalf, such as shipping vendors, providers of digital analytics services, and fraud prevention.
Our Affiliates
Joint marketing partners.
Financial services companies for processing payments
Advisors and consultants.
Advertising partners.
Financial Information, such as your payment information and financial account information, such as credit or debit card, check, commercial credit account, and mobile payment.
Directly from you.
Companies that provide services on our behalf (e.g., financial services companies that may communicate with you about payments or financial services and offers).
Fulfilling orders and processing returns.
Communicating with you regarding payment status.
Fraud prevention, security, and asset protection.
Providing customer support (human and automated)
Service providers that process information on our behalf, such as data storage providers and payment processors
Preference information, such as your marketing preferences and merchandise interests
Directly from you or the devices you use to access our Sites and interact with us over the phone, via email, and through our Chat Services.
Marketing companies that help us learn about our customers.
Companies that supplement our customer records with additional information.
Social media platforms.
Advertising companies and content publishers that present you with our ads.
By analyzing the information we collect about you and other customers.
Communicating with you.
Customer care.
Improving our products and services, including improving our Sites and enhancing your shopping experience.
Learning about customer trends and interests.
Personalizing digital content.
Delivering marketing communications and advertising.
Identifying the devices you use to access digital content.
Fraud prevention, security, and asset protection.
Providing customer support (human and automated)
Our Affiliates.
Joint marketing partners.
Advisors and consultants.
Advertising partners.
Geolocation information, such as the location of your device that you use to visit our Sites
Directly from you or the devices you use to access our Sites and interact with us over the phone, via email, and through our Chat Services.
Security and fraud prevention services that help us confirm that transactions are valid and otherwise help us protect our assets and you.
Marketing companies that help us learn about our customers and the devices they use to access digital content.
Companies that supplement our customer records with additional information.
Advertising companies and content publishers that present you with our ads.
Communicating with you.
Improving our products and services, including improving our Website
Learning about customer trends and interests.
Personalizing digital content.
Delivering marketing communications and advertising.
Identifying the devices you use to access digital content.
Fraud prevention, security, and asset protection.
Service providers that process information on our behalf, such as providers of digital analytics services, and fraud prevention services.
Advisors and consultants.
Advertising partners.
Joint marketing partners.
Audio Recordings and chat information
Directly from you when you call us, email us, or communicate with us through our Chat Services.
To process purchases, confirm orders, recommend products, ship merchandise, manage our customer database, provide customer support (human and automated), distribute emails, process payments, prevent fraud, improve our products and services, learn about customer trends and interests, personalize digital content, and deliver marketing communications and advertising.
Service providers that process and store the call and chat information on our behalf
Agentic Chat, AI Features & Automated Support
We may offer automated chat technologies (including AI-powered or automated assistants) and AI-enabled services (collectively, “Chat Services”) to help facilitate customer support, respond to inquiries, provide product information, and assist with transactions. When you interact with Chat Services, we collect the information you choose to provide through the chat, as well as information about your interaction as explained in the chart above. Certain Chat Services may involve automated processing, including tools that generate responses or assist in making recommendations or routing requests. These tools are designed to support our customer service and ecommerce operations. We do not use automated decision-making through Chat Services to make decisions that produce legal or similarly significant effects about you without appropriate safeguards. Where required by law, you may request human assistance or review of certain automated interactions.
Third-Party Agentic Shopping & Transactions
We may offer shopping and checkout capabilities through third-party AI platforms, such as ChatGPT (“Agentic Shopping Services”). Agentic Shopping Services may allow you to
- Discover or compare products
- Request size or fit recommendations
- Build carts or draft orders
- Receive secure checkout links
- Complete purchases through Shopify checkout
- Request order or return information
If you use Agentic Shopping Services, the provider of such Agentic Shopping Services may collect, process, and store your personal information outside of their role as our service provider. We encourage you to review the privacy policies of any Agentic Shopping Service provider. We are not responsible for the privacy practices or content of those third parties.
When you use Agentic Shopping Services, checkout and payment processing occurs through a third-party payment processor, such as Shopify. We do not store full payment card information.
Sharing Your Information
We will not sell your personal information to any third party for money. We may share your information under certain circumstances to trusted third parties that help us bring you the products and services we offer, as explained in the above chart.
We require our vendors and service providers to maintain the confidentiality of all information that we share with them and to use such information only in accordance with the obligations set forth in the agreements we have with them.
We may also share your personal information with law enforcement agencies, government/regulatory bodies, and content protection organizations to: (i) protect our legal rights, privacy or safety, and that of our subsidiaries, affiliates, employees, agents, contractors, or other individuals; (ii) protect the safety and security of visitors to our online services or other properties; (iii) protect against fraud or other illegal activity or for risk management purposes; or (iv) comply with the law including with subpoenas, search warrants, court orders, and other legal process.
Cookies and Tracking Technologies
We may place, or allow to be placed, cookies, pixels, web beacons, SDKs, APIs, and similar technologies (“Tags”) on our Sites to give you the best experience, perform analytics, analyze traffic, personalize content, offer a range of features and functionality and offer ads that match your interest. Tags may be placed on the site by parties such as Google Analytics, Amazon, and Meta, as well as other providers.
We use Tags to create a better experience for you on our Sites. For example, cookies prevent you from having to login repeatedly, and they help us remember items you have added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings. Please be aware that blocking cookies or deleting Tags may also disable or interfere with shopping features on our Sites and other sites that you may visit, such as our ability to hold your shopping cart selections.
Interest-Based Advertising
We work with third-party network advertisers, analytics service providers, and other vendors to deliver our online advertisements to you and to provide us with information regarding your use of our Sites and the effectiveness of our advertisements. Our third-party service providers may set and access their own tracking technologies on your device, such as cookies and web beacons, and may collect or access information about you, such as your device’s IP address, your browser type, your operating system, date and time information, such as when you receive, open, or click a link in an email message from us, and other technical information about your device. Cookies and web beacons, including those set by third-party advertisers, may be used to target advertisements, prevent you from seeing the same advertisements too many times, and conduct research regarding the usefulness of certain advertisements to you. We may share certain information such as device identifiers, usage patterns, transaction information, and de-identified information with third-party vendors for advertising and analytics purposes. For more information, including the procedure for opting out, please see our Cookie Policy and Do Not Sell or Share My Information.
If you take steps to block advertising cookies or opt out of interest-based advertising, this does not mean that you will no longer receive ads from Warp + Weft, they just will not be tailored to present the content likely to be of the most interest to you.
Sale Or Transfer Of All Or Part Of Our Business Or Assets
Your personal information may be transferred in the event we sell or transfer all or a part of our business or assets. We will make commercially reasonable efforts to provide you with reasonable notice of such transfer, or as otherwise required by law.
Data Retention
We store your personal information on the basis of applicable law and retain it as required to satisfy the purpose for which the data is processed, unless a longer period is required for purposes such as complying with retention obligations, record keeping or other commercial requirements.
State Privacy Rights
Depending on your state of residency, you may have the following rights related to your personal information, subject to statutory limitations:
- Right to Know and Access: A right to request information about the personal information that we collect, use, disclose, share, and sell, including requesting the specific pieces of personal information we have collected about you. Residents of Minnesota, and Oregon also have the right to request a list of specific third parties to whom we disclose personal information.
- Right to Delete: A right to request the deletion of personal information that we have collected from you, though we may be permitted to retain personal information for certain purposes.
- Right to Correct: A right to request that we correct inaccurate personal information.
- Right to Opt-Out of Sales and Sharing or Using for Targeted Advertising: As explained above, we disclose your information to select third parties to enhance your experiences with us, to improve our ability to serve you, to keep you aware of our products, services, and offers, and to tailor the offers and promotions displayed to you online by select third party advertisers to your interests. Certain laws may treat some of such disclosures as sales or as a sharing, and you have a right to direct us not to sell or share their personal information and to opt out of certain targeted advertising where information is processed across unaffiliated or differently branded websites and applications. To exercise this right, please see Do Not Sell or Share My Information.
- Right to Limit the Use of Sensitive Information: A right to request that we use and disclose certain sensitive information only for certain purposes permitted under law.
- Right to Opt-Out of Profiling: A right to opt out of profiling that has legal or similarly significant effects. We do not profile individuals for purposes to which this right applies.
- Non-Discrimination: We may not discriminate against you for exercising your rights. We may, however, provide a different level of service or charge a different rate if the difference is reasonably related to the value of your information.
To exercise any of these rights, please email us at hello@warpweftworld.com or call us at 646.514.9739. To appeal a decision regarding a consumer rights request, please contact us using the same methods. For requests to access, delete, and correct your information, the information that you provide will be analyzed to determine whether we can reasonably verify your identity. We may need to obtain additional information from you to process your request. For example, if we determine that the information provided is not sufficient for verification, you may be prompted to answer a few questions.
For requests to access, delete, and correct your information, we will also send an email to you, asking that you confirm that we have the correct email address within six (6) days of receiving the confirmation email or your request will expire. If you do not see an email from us, please check your spam folder.
If you are an authorized agent acting on behalf of another individual, please send your request to hello@warpweftworld.com and include the following information about you and the person on whose behalf you are submitting the request: full name, mailing address, email address, and phone number. You should also provide proof of your authorization to act on the other person’s behalf. We will contact you for additional information once your request has been received.
There may be circumstances where we may not completely fulfill your request, as permitted under applicable law. For example, if you submit a request to delete your personal information, we may need to retain certain personal information to complete a transaction, detect fraud, or comply with our legal obligations.
Security
We implement a variety of commercially reasonable security measures to maintain the safety of your personal information. We take appropriate physical, electronic and administrative steps to maintain the security of personal information we collect. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, while we use commercially reasonable means to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to us.
Children’s Privacy
Our Sites are not intended for children. Warp + Weft does not knowingly collect any personal information from children under the age of thirteen and will dispose of any such information if we become aware that it has been provided to us. If you believe that your child under the age of 13 has submitted personal information to us in connection with our Sites, please contact us at hello@warpweftworld.com so that we may take steps to delete this information.
To Unsubscribe
You may opt out of marketing emails at any time by using the unsubscribe link in our messages or contacting us. Please allow us at least ten (10) business days from when the request was received to complete your unsubscribe request. Transactional or service-related messages will continue as required.
Third-Party Links
Our Site may contain links to third-party websites whose privacy practices may differ from ours. If you choose to purchase products or services through a third-party site, including through Agentic Shopping Services, or otherwise access a third-party site, the information collected by the third party is governed by that third-party’s privacy policy. We encourage you to review the privacy policies of any other sites you visit. We are not responsible for the privacy practices or content of those third parties.
Customers Outside Of The United States
Warp + Weft stores its information, including Personal Data as that term is defined in the General Data Protection Regulation (“GDPR”), and hosts its Sites in the United States. If you are located outside of the United States or are visiting our Sites from outside the United States, please be aware that your Personal Data will be transferred to, stored, and processed in the United States where our servers are located, and our central database is operated. The laws that apply to the use and protection of Personal Data in the United States or other countries or jurisdictions in which we transfer or process Personal Data may be different than the laws and protections in your country. By voluntarily providing us with your Personal Data and/or using our Sites, you consent to the terms of this Policy and the collection, use, maintenance, transfer to and processing of your Personal Data in the United States or other countries or territories, and, unless otherwise stated in this Policy, we use this consent as the legal basis for that data transfer. If you require further information about this, you can request it from hello@warpweftworld.com .
GDPR DISCLOSURE/EEA RESIDENTS
LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
We process your Personal Data only if we have a legal basis to do so, including:
- to comply with our legal and regulatory obligations, such as keeping our Sites safe and secure and preventing and detecting fraud and abuse;
- for the performance of our contract with you, such as when you place an online order;
- for our legitimate interests or those of a third party, including sending emails to you about our products, services, promotions, offers, news, and events and improving our products and Sites; or
- where you have given consent to our specific use, such as when you sign up to receive emails about new products and sales.
YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA
Warp + Weft acknowledges that if you are an individual located in the EEA, you have certain rights that you may exercise with respect to the Personal Data that we possess. For example, you may:
- request access to your Personal Data and certain information in relation to its processing;
- request rectification of your Personal Data;
- request the erasure of your Personal Data;
- request the restriction of processing of your Personal Data; and
- object to the processing of your Personal Data.
If you contact us to exercise on of the rights enumerated above, we may need to request specific information from you to help us confirm your identity and ensure your right to exercise your rights. We employ this security measure to ensure that your Personal Data is not disclosed to any person who lacks the right to receive it.
You also have the right to receive your Personal Data in a structured, commonly used, and machine-readable format and in certain cases, to have us transmit your Personal Data to another controller.
If you want to exercise one of these rights please contact us at hello@warpweftworld.com or write to us at 121 Varick Street, FL 4, New York, New York, 10013. You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, or, as the case may be, any other competent supervisory authority of an EU member state.
Right To Withdraw Consent
Where you have provided consent to Warp + Weft to collect and process your Personal Data, you may withdraw it at any time, without affecting the lawfulness of the processing that was conducted prior to withdrawing it. To withdraw your consent, please contact hello@warpweftworld.com . Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there are compelling legitimate grounds for further processing that override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims. Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the quality of our Sites.
Fees
We reserve the right to charge a reasonable fee if your request to exercise one of your rights is unreasonable or excessive. Alternatively, we may refuse to comply with the request in such case.
No Automated Decision Making
We do not apply automated decision making or profiling techniques.
Third-Party Online Advertising
As discussed in this Policy, we work with certain third-party service providers in connection with our online advertising. Our third-party service providers may set cookies or other tracking technologies in connection with providing advertising related services to us. For more information about managing cookies on our Sites, please visit our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
For questions or privacy requests, contact:
Warp + Weft, LLC
121 Varick Street, Fl. 4
New York, NY 10013
Email: hello@warpweftworld.com
Last Updated: January 27, 2026